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Whispering Lakes Ranch
17049 El Camino Real
For help registering or using this website
please contact us at
THE INFORMATION THAT WE COLLECT FROM YOU
In order for you to register on this Website, you must be at least 18 years of age and be the owner of, or reside in a condominium, town home, or single family home within your community association. During the registration process, we will ask you for community association account number . You will also be asked to select a User ID and password. We will verify this information against the information that your association or its management company has given us. Once verified, you will be sent confirmation by email that your registration has been processed.
Once a visitor to the Website has entered a registered User ID and password, access to the Website will continue for 30 minutes of inactivity. After 30 minutes, the user will need to re-enter his/her User ID and password. This result is accomplished by the Website server's use of a programming device known as a Session Variable. A Session Variable temporarily stores a small text file in the Website server's memory instead of the user's computer. For a 30 minute period thereafter, the Website server recognizes the visitor's web browser and permits access to the Website.
"Cookies" is a programming device which stores a small text file on the user's computer which enables the Website server to recognize the visitor's web browser and permit access to the Website. The Website does not utilize cookies, except for the placement of two numbers on the user's computer that are understood only by the Website server and do not contain any personal or identifiable information by the user.
HOW WE USE THE INFORMATION YOU PROVIDE
We gather information from you to provide you with the services you request. The passive information that we track helps us to understand more about our audience's interests, to communicate with you and to give you a better experience when visiting this Website by personalizing tools, content, services and email messages. We also use this information to build new services and develop offers that we believe are valuable to you.
We may share your personally-identifiable information in a number of different ways, as described below:
1. We will share your information with your association and your association's management company in order to keep their records up to date. 2. We may share your information with third parties in order to provide you with our products and services. 3. To the extent a product or service available on this Website is provided by a company other than Associa, that company may also collect personally-identifiable information about you. 4. Websites that are linked to this Website, or to which a link is provided on this Website, may also collect your personally-identifiable information. We have no control over the information gathering practices of those sites, and we encourage you to read the privacy policies of all sites that you visit. 5. If all or substantially all of our assets related to your community association are sold to a third party, your personally-identifiable information will be included in the assets transferred to that party. 6. We will disclose personally-identifiable information to a third party if required to do so by law or regulation, or if we believe in good faith that such disclosure is necessary to: (a) comply with legal process; (b) respond to claims that any portion of this Website violates the rights of third parties; or (c) protect the rights, property or personal safety of Associa, authorized users of this Website or the public.
If your association terminates its management relationship with our management company affiliate, this Website will be shut down.
HOW TO UPDATE YOUR INFORMATION AND CONTACT ASSOCIA WITH FURTHER QUESTIONS
You may update, correct and change most of your personally-identifiable information online by visiting “My Preferences” once you have gained access to the Website. For any other requested changes, you may contact email@example.com. Some information, such as your unit number, cannot be changed without verification by your association or its management company.
If you have other questions or concerns, you may contact:
PO Box 600223
Dallas, TX 75360-0223
HOW WE PROTECT YOUR INFORMATION
We use standard industry measures to protect the information you provide from unauthorized access or disclosure or accidental loss, alteration or destruction. Access to this Website is password protected, including access to databases containing personally-identifiable information. Any personal information that you have posted in any portion of this Website should be accessible only by other residents of your association who are registered users of this Website. However, due to the nature of the Internet and computer security, we cannot guarantee that security will never be breached. We therefore encourage you to protect your User ID and password and not divulge it to anyone.